Terms & Conditions

Welcome to WeTrack ("WeTrack", "we", "us", or "our"), a Digital Product Passport (DPP) platform for fashion brands. These Terms and Conditions ("Terms") govern your access to and use of the WeTrack website, platform, and related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not access or use our Services.

1. Acceptance of Terms

By using WeTrack, you confirm that you have read, understood, and agree to comply with these Terms, as well as any applicable laws and regulations. WeTrack reserves the right to modify these Terms at any time. We will notify users of any significant changes by updating the "Last Updated" date on this page. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.

2. Description of Services

WeTrack provides a SaaS platform for Digital Product Passport (DPP) compliance, traceability, and transparency for fashion brands. Key features include:

• Importing product data from Shopify and WooCommerce stores
• Smart questionnaire for DPP data collection
• Shared supplier database and AI-powered DPP generation
• Generation of EU-compliant QR codes and website widgets
• Data export and portability, built on open standards
• Public knowledge sharing and contribution to industry transparency

The information and tools provided by WeTrack are for compliance, traceability, and transparency purposes. While we strive to keep the platform accurate and up-to-date, WeTrack makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the platform or the information, products, services, or related graphics contained on the platform for any purpose.

3. User Conduct and Responsibilities

You agree to use WeTrack only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of WeTrack. Prohibited behavior includes:

• Using the platform in any way that may lead to the encouragement, procurement, or carrying out of any criminal activity.
• Attempting to gain unauthorized access to our platform, servers, or any related systems.
• Introducing viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material.
• Misusing any information provided on the platform for purposes other than DPP compliance, traceability, and transparency.

4. Intellectual Property Rights

All content on WeTrack, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software, and the compilation thereof (collectively, the "Content") is the property of WeTrack or its content suppliers and is protected by applicable copyright laws.

The "WeTrack" name and logo are trademarks of WeTrack. They may not be used in connection with any product or service that is not WeTrack's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits WeTrack.

You may access and use the Content for your business's compliance and transparency needs only. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Content on this platform is strictly prohibited without prior written permission from WeTrack.

5. Third-Party Services and Data

WeTrack integrates with third-party platforms (such as Shopify, WooCommerce, and public supplier databases) to provide its Services. We are not responsible for the accuracy, availability, or reliability of any information, data, or services provided by third parties. The inclusion of any third-party integrations or data does not imply endorsement by WeTrack. You are responsible for reviewing and complying with the terms and privacy policies of any third-party services you use in connection with WeTrack.

6. Data Ownership, Portability, and Privacy

You retain ownership of your data submitted to WeTrack. Our platform is built on open standards to ensure your data is portable and interoperable with other systems. You may export your data at any time. WeTrack will not lock in your data or restrict your ability to move it to another provider. Please review our Privacy Policy for details on how we collect, use, and protect your data.

7. Disclaimer of Warranties

The Services and all information, content, materials, products (including software), and other services included on or otherwise made available to you through the Services are provided by WeTrack on an "as is" and "as available" basis, unless otherwise specified in writing. WeTrack makes no representations or warranties of any kind, express or implied, as to the operation of the Services, or the information, content, materials, products (including software), or other services included on or otherwise made available to you through the Services, unless otherwise specified in writing. You expressly agree that your use of the Services is at your sole risk.

To the full extent permissible by law, WeTrack disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. WeTrack does not warrant that the Services, information, content, materials, products (including software), or other services included on or otherwise made available to you through the Services, WeTrack's servers, or electronic communications sent from WeTrack are free of viruses or other harmful components.

8. Limitation of Liability

To the full extent permissible by law, WeTrack will not be liable for any damages of any kind arising from the use of any WeTrack service, or from any information, content, materials, products (including software), or other services included on or otherwise made available to you through any WeTrack service, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

This includes, but is not limited to, liability for:

• Errors, mistakes, or inaccuracies of content.
• Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our Services.
• Any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
• Any interruption or cessation of transmission to or from our Services.
• Any bugs, viruses, trojan horses, or the like which may be transmitted to or through our Services by any third party.
• Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Services.

9. Indemnification

You agree to indemnify, defend, and hold harmless WeTrack, its officers, directors, employees, agents, licensors, suppliers, and any third-party information providers to the Service from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms by you or any other liabilities arising out of your use of this platform.

10. Modification of Terms

WeTrack reserves the right to change these Terms at any time. Your continued use of WeTrack after any such changes take effect will constitute your acceptance of the new Terms. We will indicate at the top of this page the date these Terms were last revised. We encourage you to review these Terms periodically.

11. Termination of Use

WeTrack may, in its sole discretion, terminate or suspend your access to all or part of the WeTrack platform and Services for any reason, including, without limitation, breach of these Terms.

12. Governing Law and Jurisdiction

These Terms and your use of the WeTrack platform and Services shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law principles.

Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts in Switzerland.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remaining Terms, which will continue to be in full force and effect.

14. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and WeTrack with respect to your use of the WeTrack platform and Services and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and WeTrack with respect to the platform.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us: